Welcome to the Petropolis family! We're excited to meet your pet and provide them with an empowering experience.
Frequently Asked Booking Questions
What happens after I submit a reservation request?
Once your request is submitted, our team will reach out to review pricing and availability, then collect the rest of your pet info to lock in your reservation.
How far in advance should I book services at Petropolis?
Typically, 1-2 weeks in advance is typical, but for boarding appointments during holidays and peak times, we recommend booking as soon as possible. Rooms fill up fast from Thanksgiving and Christmas weeks.
Can I book multiple pets under the same reservation?
Yes, we will follow up to collect your pet information after your request is submitted.
Can I modify or cancel my online booking after it's been submitted?
Yes, you can always adjust or cancel your reservation after booking. There are no fees for cancelling.